gl88 Privacy Policy

gl88 ("we," "us," "our," or "gl88") operates the online casino and sports betting platform accessible at gl88.one (the "Platform"). We are committed to protecting the privacy and personal data of all users ("you," "your," or "User") who access or use our Platform.

This Privacy Policy has been prepared in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission (NPC). It describes the types of personal information we collect, the purposes for which we use it, how we protect it, and the rights available to you as a data subject.

By registering for or using the gl88 Platform, you acknowledge that you have read, understood, and agree to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the Platform immediately.

For the purposes of the Philippine Data Privacy Act of 2012, gl88 acts as the personal information controller in respect of the personal data collected through the Platform. gl88 determines the purposes and means of processing your personal data and is responsible for ensuring that such processing is carried out lawfully, fairly, and transparently.

If you have any questions or concerns about how gl88 handles your personal data, you may contact our Data Protection Officer (DPO) using the contact details provided in Section 13 of this Policy.

gl88 collects personal data that you provide directly to us, as well as data collected automatically when you use the Platform. The categories of personal data we collect include:

We do not intentionally collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, unless specifically required for responsible gaming compliance purposes and with your explicit consent.

gl88 uses the personal data we collect for the following purposes:

• Account Management: To create, verify, maintain, and manage your gl88 account, including processing deposits and withdrawals via GCash, PayMaya, BPI, BDO, and Metrobank.
• Identity Verification (KYC): To verify your identity and age in compliance with Philippine anti-money laundering laws and PAGCOR regulatory requirements.
• Service Delivery: To provide access to gl88's games, promotions, bonuses, and customer support services.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent transactions, cheating, money laundering, and other prohibited activities on the Platform.
• Legal Compliance: To comply with applicable Philippine laws, regulations, court orders, and regulatory requirements, including reporting obligations to PAGCOR and the Anti-Money Laundering Council (AMLC).
• Responsible Gaming: To monitor gaming patterns and identify users who may be at risk of problem gambling, and to administer self-exclusion and deposit limit tools.
• Platform Improvement: To analyze usage patterns and improve the functionality, performance, and user experience of the gl88 Platform.
• Communications: To send you account-related notifications, security alerts, and, where you have opted in, promotional communications about gl88 offers and new games.

gl88 processes your personal data on the following legal bases as recognized under the Philippine Data Privacy Act of 2012:

• Contractual Necessity: Processing is necessary to perform our contract with you — specifically, to provide the gaming and betting services you have registered for.
• Legal Obligation: Processing is required to comply with applicable Philippine laws, including anti-money laundering regulations, tax reporting obligations, and PAGCOR licensing requirements.
• Legitimate Interests: Processing is necessary for gl88's legitimate interests, including fraud prevention, platform security, and service improvement, provided these interests are not overridden by your rights and freedoms.
• Consent: For certain processing activities, such as sending promotional communications or processing sensitive personal information, we rely on your freely given, specific, and informed consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.

gl88 uses cookies and similar tracking technologies to enhance your experience on the Platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze how you use the Platform.

The types of cookies we use include:

• Strictly Necessary Cookies: Essential for the Platform to function correctly, including session management and security features. These cannot be disabled.
• Functional Cookies: Remember your preferences such as language settings and login status to provide a more personalized experience.
• Analytics Cookies: Help us understand how users interact with the Platform so we can improve its performance and content.
• Security Cookies: Used to detect and prevent fraudulent activity and unauthorized access to your account.

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect the functionality of the Platform. By continuing to use the gl88 Platform, you consent to our use of cookies as described in this Policy.

gl88 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your personal data with the following categories of recipients only to the extent necessary and for the purposes described in this Policy:

• Payment Processors: GCash, PayMaya, BPI, BDO, and Metrobank, to process your deposits and withdrawals securely.
• Identity Verification Providers: Third-party KYC service providers engaged to verify your identity and age in compliance with regulatory requirements.
• Regulatory Authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine government authorities, where disclosure is required by law, regulation, or court order.
• Fraud Prevention Services: Third-party providers that assist gl88 in detecting and preventing fraudulent activity, cheating, and money laundering on the Platform.
• IT & Infrastructure Providers: Cloud hosting, data storage, and technical service providers who process data on our behalf under strict data processing agreements that require them to protect your data in accordance with applicable law.
• Professional Advisers: Lawyers, auditors, and accountants where necessary for legal compliance, dispute resolution, or business operations.

All third parties with whom gl88 shares personal data are required to handle such data securely, lawfully, and only for the specified purpose. gl88 does not authorize any third party to use your personal data for their own independent purposes.

gl88 retains your personal data only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable Philippine law and regulatory obligations. The following general retention periods apply:

• Account Data: Retained for the duration of your active account and for a minimum of five (5) years following account closure, in compliance with anti-money laundering record-keeping requirements.
• Transaction Records: Retained for a minimum of five (5) years from the date of each transaction, as required by the Anti-Money Laundering Act of 2001 (Republic Act No. 9160, as amended).
• KYC Documents: Retained for the duration of the account relationship and for five (5) years after account closure.
• Communications Data: Support correspondence and chat logs are retained for up to two (2) years from the date of the interaction.
• Technical & Usage Data: Retained for up to twelve (12) months from collection, unless required for longer periods for security or fraud investigation purposes.

Upon expiry of the applicable retention period, gl88 will securely delete or anonymize your personal data in accordance with its data disposal procedures.

gl88 implements appropriate technical and organizational measures to protect your personal data against unauthorized access, accidental loss, destruction, alteration, or disclosure. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the gl88 Platform.
• Secure, access-controlled server infrastructure with regular security audits and penetration testing.
• Role-based access controls ensuring that only authorized gl88 personnel can access personal data on a need-to-know basis.
• Multi-factor authentication options for user accounts to prevent unauthorized access.
• Regular staff training on data protection obligations and security best practices.
• Incident response procedures to detect, contain, and report data breaches in accordance with NPC requirements.

While gl88 takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. You are also responsible for maintaining the confidentiality of your gl88 account credentials and for notifying us immediately if you suspect any unauthorized access to your account.

Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by gl88:

• Right to Be Informed: You have the right to be informed about how your personal data is collected, used, and processed, as set out in this Privacy Policy.
• Right to Access: You may request a copy of the personal data gl88 holds about you, along with information about how it is being processed.
• Right to Rectification: You may request correction of any inaccurate or incomplete personal data we hold about you.
• Right to Erasure: You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to gl88's legal retention obligations.
• Right to Object: You may object to the processing of your personal data where gl88 relies on legitimate interests as the legal basis, or where data is used for direct marketing purposes.
• Right to Data Portability: You may request that gl88 provide your personal data in a structured, commonly used, and machine-readable format.
• Right to Lodge a Complaint: You have the right to lodge a complaint with the National Privacy Commission (NPC) if you believe gl88 has violated your data privacy rights.

To exercise any of the above rights, please contact our Data Protection Officer using the details in Section 13. gl88 will respond to all verified data subject requests within fifteen (15) business days of receipt, in accordance with NPC guidelines.

The gl88 Platform is strictly intended for adults aged 21 years and older, in accordance with Philippine law and PAGCOR regulations governing online gambling. gl88 does not knowingly collect personal data from individuals under the age of 21.

If gl88 becomes aware that personal data has been collected from a person under the age of 21, we will take immediate steps to delete such data and close the associated account. If you believe that a minor has registered on the gl88 Platform, please contact us immediately at the details provided in Section 13.

gl88 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. The most current version of this Privacy Policy will always be available at gl88.one/privacy-policy, with the effective date clearly indicated at the top of the document.

Where changes are material, gl88 will notify registered users via email or through a prominent notice on the Platform prior to the changes taking effect. Your continued use of the Platform following the publication of any updated Privacy Policy constitutes your acceptance of the revised terms.

We encourage you to review this Privacy Policy periodically to stay informed about how gl88 is protecting your personal information.

If you have any questions, concerns, or requests regarding this Privacy Policy or the way gl88 handles your personal data, please contact our Data Protection Officer:

Email: [email protected]

Website: gl88.one

You also have the right to lodge a complaint directly with the National Privacy Commission of the Philippines if you believe your data privacy rights have been violated. gl88 aims to resolve all privacy-related inquiries within fifteen (15) business days of receipt.